Setting up an Account on the Website
Go to the NBI website to find the clearance application. You can find the application at: https://clearance.nbi.gov.ph.
Enter your information in the website to register an account. If you do not already have an account, you will need to register. Put in your first and last names and date of birth. If you have applied for an NBI clearance in the past, you should enter your old NBI I.D. number. If you already have an account on the NBI website, you can log in with your existing account information.
Accept the terms of service. Click on the checkbox to indicate that you accept. Then there will be a pop-out window that gives a description of the service and the terms of privacy. If you consent to these terms, hit the agree button.
Double check your information before continuing. A reminder window will appear for you to confirm that your registration information is correct. If it is, you can click the yes button. Write down your log in information and save it somewhere so that you can log in at a later time.
Filling out the Application Form
Log in to your account and locate the application form. Using the email address and password you just registered, sign in to your new account. Once logged in, you can go to the application tab on the left side menu.
Provide your basic information. You will have to give your full name, gender, civil status, birthdate, birthplace, and status of citizenship. You can also fill in your nickname, if you want.
Enter your contact details. The form requests that you provide your home address, phone number and email address.
Provide data about your family background. You are asked to enter the name and birthplace of your mother and father.
Fill out the form for the other information. The last section of the form is for you to give other relevant facts about yourself, such as your education, occupation, religion, height, weight, complexion, and any identifying marks. This is important information for the government to be able to clear you of any criminal records.
Save your information. Double check to make sure every detail you entered is correct. Then you can click the ¨save information¨ button. There is an option to "edit information" if you need to make changes later on.
Start the application for the NBI clearance. Now you are ready to start your application! Click the button that says "APPLY FOR CLEARANCE." This button can be found on the top right of the page. It is above the "EDIT INFORMATION" button.
Scheduling an Appointment
Indicate which form of I.D. you will be using at your appointment. There are several types of I.D. that are accepted for getting an NBI clearance, including a passport, voter I.D, driver's license, or birth certificate. Agree to the terms by clicking on the "I Agree" button. A pop-up will appear that explains how your registration code will be provided after payment. Once you close that window, you will be redirected to a page for scheduling your appointment.
Choose which NBI branch you would like to visit for your appointment. There should be a dropdown menu with a list of different locations for the meeting.
Pick a date and time for your appointment. You will be shown a calendar with available time slots. Choose a time that is convenient for you. A day when your schedule is completely clear is best. You want to avoid any extra stress! Indicate whether you prefer the AM or PM slot to meet. Sometimes only just one is available.
Making the Payment
Select the bank over-the-counter option to pay at your bank branch. Once you have chosen this option from the dropdown menu, a reminder pop-up window will appear. Click the "proceed" button. You will be shown your transaction summary, including the price of the clearance and the date of your appointment. You can click "proceed to payment." Select your bank from the menu. You will be given a reference number and a total transaction amount, which includes both the clearance fee and the service charge. You will be given the option to view and save the instructions online. The instructions list the amount to be paid, the reference number, your account number and your account name. These instructions will come in handy when you go to pay at the bank. Go to your bank and pay the fee before the deadline indicated in the online instructions. After you complete your payment, the status of your online application will go from "pending" to "paid."
Select the 7-11 option to pay at a 7-11 store instead of a bank. You will be able to pay at any 7-11 branch. After choosing this option from the dropdown menu, a reminder pop-up window will appear and you can click the "proceed" button. A transaction summary with the clearance fee and the service charges will be displayed. You can click "proceed to payment," after which you will be given a reference number. You will have to go to your local 7-11 store to pay. Bring the reference number and ask a cashier for assistance. You can also pay at a CLiQQ Kiosk. After making your payment, the status of your online application will change from "pending" to "paid."
Choose online banking if you rather make the payment from home. This is another option for payment that you can do on your computer or mobile device. Follow the steps to enter your bank account information. There will be a service charge with online payment, just like the other payment options.
Going to Your Appointment
Print the application form from the website. Before going to your appointment, you will need to have the application form printed. Log back into the NBI clearance application website and look for the transactions tab on the left-side menu. Click on the blue DETAILS button that accompanies your transaction. A new window will appear that cues you to print the application form.
Show up for your appointment at the place and time you designated. Make sure to bring your application form and two forms of valid I.D. Be punctual for your appointment and dress appropriately so there will be no problem for you to enter the office. Remember, this is an important occasion for you!
Ask for assistance from NBI personnel. Once at the NBI office, let the officers know that you are there for your appointment. They will direct you on what to do next.
Provide your biometrics and get verified. Typically, you will have your photo taken and your fingerprints scanned. Then you can go to the window where you will receive your clearance form. If you have already made your payment beforehand, this should be a pretty fast, hassle-free appointment.
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