New Delhi: Smartphone maker Oppo has announced a new after sales service policy for its handsets that includes an extended warranty and device replacement.
Starting today, if you purchase a new Oppo handset, the company will offer you an extended warranty of 2 years on the device. If there is any functional defect within the first 30 days of purchase, the device will be termed 'Dead after Purchase' and will be replaced.
In case of any performance fault as per the Schedule 'Performance Failure Table' in the first two years of purchase, customers will be able to get service done under warranty or maintenance.
The company plans to open 200 new service centres across India and the new policy will be applicable to all these centres.
While the device will come with an extended warranty of 2 years, accessories such as charger, data cable, headset and battery (including internal battery) will come with a 6-month warranty.
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